DIGITAL RETIREMENT GENERATION – PRIVACY POLICY

Last updated: 5 January 2026

This Privacy Policy explains how Digital Retirement Generation ("we", "us", "our") collects, uses, stores, and shares personal data when you use our websites, products, software, and services (collectively, the “Services”).

By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

1. DATA CONTROLLER, BUSINESS DETAILS & ICO REGISTRATION

Digital Retirement Generation is operated as a partnership by Michael Suckling and Jacqueline Suckling.

Digital Retirement Generation, Retirement Reblended, and RootResolvePro are trading names of the same partnership.

The partnership is registered with the UK Information Commissioner’s Office (ICO) as a Data Controller and processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

ICO Registration Number: ZC072526

Personal data is collected and processed for the purposes of providing educational content, marketing communications, and information relating to affiliate and digital services. Data is handled responsibly and shared only with third‑party service providers where necessary and legally permitted.

Individuals may request access to, correction of, or deletion of their personal data at any time, or withdraw consent for marketing communications.

Contact email: jackie@digitalretirementgeneration.com

2. INTERNATIONAL DATA TRANSFERS & COMPLIANCE

Digital Retirement Generation operates internationally. Personal data may be processed and stored in the United States and the United Kingdom.

Where personal data is transferred outside the UK or EEA, appropriate safeguards are used, including International Data Transfer Agreements (IDTAs) or Standard Contractual Clauses (SCCs) approved under UK GDPR, together with supplementary measures where required.

All communications may be recorded for quality and training purposes and are stored securely on third‑party platforms.

3. INFORMATION WE COLLECT

Information You Provide

We collect personal data you voluntarily provide, including when you:

  • Register an account
  • Subscribe to newsletters or email updates
  • Purchase products or services
  • Contact customer support
  • Submit forms, comments, testimonials, or other content

This may include your name, email address, phone number, billing address, payment details, preferences, and any content you choose to submit.

Information Collected Automatically

When you access our Services, we may automatically collect:

  • IP address
  • Browser type and version
  • Device and operating system information
  • Pages visited and time spent
  • Referring URLs
  • Cookies and similar tracking data

This information is used for analytics, security, performance monitoring, and service improvement.

Information from Third Parties

We may receive information from trusted third‑party platforms such as email marketing providers, payment processors, analytics services, and social media platforms, where you have permitted such sharing.

Anonymised & Aggregated Data

We may use anonymised or aggregated data that cannot reasonably identify you. This data may be used without restriction.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies. Full details are provided in our Cookies Policy, available on our website.

5. ANALYTICS & ADVERTISING

We use analytics services such as Google Analytics to understand how users interact with our Services.

We may work with advertising and analytics partners (including Google, Meta/Facebook, and email marketing platforms) to measure campaign effectiveness and display Digital Retirement Generation advertising on third‑party platforms. No personal data is sold to advertisers.

6. HOW WE USE PERSONAL DATA

We use personal data for:

  • Providing and improving Services
  • Processing orders and payments
  • Customer support and account administration
  • Email communications and newsletters
  • Marketing and promotional campaigns (with consent)
  • Legal and regulatory compliance

7. SHARING OF INFORMATION

We do not sell personal data.

Personal data may be shared with:

  • Trusted service providers (e.g. email, payment, hosting)
  • Legal or regulatory authorities where required
  • Successor entities in the event of a business sale or restructure

All service providers are required to protect personal data and process it only in accordance with our instructions.

8. YOUR RIGHTS

Under UK GDPR and applicable EU GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the ICO or relevant supervisory authority

Requests can be made by emailing jackie@digitalretirementgeneration.com.

9. MARKETING PREFERENCES

You may unsubscribe from marketing emails at any time using the link in our emails or by contacting us directly. Transactional or service‑related messages may still be sent where necessary.

10. THIRD‑PARTY LINKS

Our Services may contain links to third‑party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

11. CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

12. DATA SECURITY

We implement appropriate technical and organisational measures to protect personal data. No system is completely secure, and we cannot guarantee absolute security.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Material changes will be notified via our website or email where appropriate.

14. CONTACT DETAILS

Email: jackie@digitalretirementgeneration.com

(We do not publish a mailing address for privacy reasons.)